1️⃣ Are your rugs truly handmade?
Yes, all of our products are 100% handmade using traditional weaving techniques.
2️⃣ What materials are used in your rugs?
✔ 100% natural wool and cotton
✔ Colored using natural plant-based dyes, free from synthetic chemicals.
3️⃣ How should I care for my rug?
✔ Can be wiped with a slightly damp cloth.
✔ Avoid direct exposure to sunlight for prolonged periods.
✔ Do not machine wash.
4️⃣ What is your return & exchange policy?
✔ You can return your order within 14 days of receiving it.
✔ The rug must be unused and in its original condition.
5️⃣ How long does shipping take?
✔ Turkey & Europe: Delivery within 5-7 business days.
✔ USA & Canada: Delivery within 7-10 business days.
✔ Tracking information will be sent via email.